Visitors' club

The ILL User Club

Welcome to the new ILL User Portal!

The ILL User Club provides online access to all the information and administrative tools for our scientific visitors.
Users with particular responsibilities have privileged access to other tools, according to their role.

Click here to sign in

Messages from User Club:
  • ZAC (Zone accès controlé): Reception at the ZAC entrance is open during the week until 7pm, Monday to Saturday, but closed on Sundays.
  • Next proposals submission deadline: 15 February, at 23.59 (CET time).
  • To strengthen the security of our services,  a two-factor authentication  is needed when connecting to this portal. Guidelines are available  here. If you have lost access to your One-Time Code device or face other issues during login, please contact  club@ill.fr.
  • Following a change in French regulations, for ILL users to be authorised to access the above areas, a specific authorisation must be now completed and signed by the employer and returned by email to user-office@ill.eu: https://www.ill.eu/fileadmin/user_upload/ILL/3_Users/Employer_authorisation_access_controlled_areas.docx
  • Administrative screening ('criblage') for all persons requiring access to the ZAC (Zone accès controlé) is required. No access will be granted to the ZAC without screening.
    It takes up to 21 days to process security screening and the application for screening will only be sent once you register for the experiment.
    Once the screening application has been validated and access granted, an information message will be added to your personal data on your User Club account. (Personal Data tab)
    More information here.
To take full advantage of the new 'User Club' functionalities, please update your browser to the latest version.